AI systems studio
We build custom systems and automation for small and mid-sized businesses, so the same tasks stop coming back every week.
Every audit ends with a written plan you can act on — with us or without us.
Different industries, the same bottleneck: work a person carries by hand from one system to the next.
D2C brands · online retail · marketplace sellers
Orders, returns and stock levels are moved by hand between the store, the courier and a spreadsheet — until the three stop agreeing with each other.
What we'd build
freight & courier · warehousing · field service
Dispatch waits on a status nobody has written down, so the day runs on phone calls between the office, the warehouse and the driver.
What we'd build
agencies · consultancies · accounting & legal firms
Client onboarding, approvals and month-end reporting quietly eat the hours you were meant to bill for.
What we'd build
clinics · salons · retail chains · franchises
The same job is done a different way at every branch, so nothing can be compared and head office hears about a problem late.
What we'd build
Not on the list? The bottleneck usually still is — it is the same repeat work under a different name.
Five steps, in order. No discovery phase that produces a deck and nothing else.
We follow a few real jobs end to end and write down every step, handoff and workaround — so we can show you where the hours actually go before anyone builds anything.
We decide what should run on its own, what stays with a person, and how it connects to the tools you already pay for. You see the plan before it becomes code.
We build the smallest thing that removes the most work, shaped around how your team already works rather than forcing your process into a template.
We roll it out with the people who will actually use it, stay close through the first real week, and fix what only shows up once it is carrying live work.
We keep it running, fix what breaks, and adjust it as the business changes. The code, the documentation and the accounts stay yours throughout.
Six of them. Most work starts with the audit and turns into two or three of the others.
We map how the work actually happens today and show you where the hours go.
We decide what should run automatically, what stays human, and how the pieces connect.
The dashboard, portal, or admin tool your team keeps asking for — built around how you already work.
The repetitive steps — copying data, chasing approvals, sending the same update — run themselves.
Your data pulled into one place and turned into reports people actually open.
We keep the systems running, fix what breaks, and adjust them as the business changes.
Worked examples, not client results — the shape of what we build. Real cases replace them here as clients agree to be named.
The situation
Every return is a chain of emails between the customer, the warehouse and finance, and nobody can say where a given return has got to.
What we'd build
A returns flow that issues the label, tracks the parcel and keeps the customer updated on its own. When the warehouse scans the item in, the refund request reaches finance without being asked for. Anything outside policy still goes to a person to decide.
What changes
Support stops being the relay between three parties, and customers stop emailing to ask where their money is.
The situation
Orders arrive by email, WhatsApp and the occasional phone call, and someone re-types each one into the dispatch system before the day can start.
What we'd build
An intake step that reads incoming orders, matches them against the customer list, and queues anything ambiguous for a person to confirm. Everything unambiguous goes straight through to dispatch.
What changes
Order entry becomes a short review queue instead of somebody's morning, and the dispatch system becomes the record everyone works from.
The situation
Each branch reports its week in its own format, so head office rebuilds the same spreadsheet by hand before it can compare anything.
What we'd build
One shared workflow that every branch runs the same way, feeding a reporting layer that updates itself as the work happens.
What changes
The comparison is ready before the meeting instead of during it, and a branch drifting off pace shows up while it still matters.
Most of what we do is custom. Some problems are common enough that we built the answer once and made it available to everyone.
WhatsApp marketing and automation
WhatsApp marketing and automation on your own official Meta API — bulk campaigns, shared inbox, analytics. Start free.
Reach thousands of customers in a single send.
Set a sequence up once and let it run without a reminder.
The whole team replies from one place, without sharing a phone.
See what people actually opened, read, and replied to.
AInexaChat dashboard
The audit is a short piece of work on its own, and you get a written plan from it whether or not you build with us. After that we aim to put a first working piece in front of your team early rather than disappearing for months — the exact timeline depends on how many systems we need to connect to.
Usually not. Most of what we build connects the tools you already pay for so information moves between them. We only suggest replacing something when keeping it would cost more than changing it.
No — that is the normal starting point, and it is what the audit is for. We work it out by following real jobs through the business rather than asking you to write it up first.
It depends on scope, so we quote per project after the audit rather than publishing a number that would not apply to you. The audit gives you enough detail to decide, including what a piece of work is worth before you commit to it.
No. The code, the documentation, and the accounts stay yours. We offer ongoing support because systems need to change as the business does, but it is a choice, not a condition of working with us.
A short piece of work that shows you where the hours are going. You keep the plan either way.